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YOUR DATA RIGHTS

6777game Privacy Policy: How We Handle Your Account Data

6777game is committed to being clear about what data we collect, why we collect it, and how you can review or update it. Your access to this platform and any data processing associated with your account depends on your local law and eligible regions.

  • Account data transparency
  • bKash, Nagad, Rocket transaction records
  • Your right to review and correct
  • Published support contact routes
POLICY FOUNDATION

What This Privacy Policy Covers

We collect information that is necessary to operate your account and process transactions through the payment rails you choose — bKash, Nagad, or Rocket. This includes your registration details, login activity, wallet transaction records, and device information such as browser type and mobile access patterns. We do not sell your personal data to third parties, and we do not share it beyond what is needed to process your payments and verify your account. Data is retained for as long as your account is active and for any period required by the laws applicable to your jurisdiction. When you close your account, we follow a structured retention schedule before permanently removing identifiable records — the exact timeline depends on applicable legal requirements and is detailed in the account closure process shown in your settings. We also collect anonymised usage data to improve how the platform works across sports betting, live casino tables and account navigation. This category of data does not identify you individually. If you have questions about a specific data category, our support team can point you to the relevant section of this document or the account panel where that data is visible.

  • bKash Records

    Transaction amounts, timestamps and wallet identifiers tied to bKash deposits or withdrawals are logged against your account. You can view these records in the transaction history section of your account.

  • Nagad Activity

    Nagad payment activity is recorded the same way. Your account history shows each transaction entry, and you can raise a query on any line item through the support route shown in your account panel.

  • Rocket Transfers

    Rocket transfer records follow the same logging standard. If you spot a discrepancy, the published support route is the right place to raise it — details are in the support section of this page.

  • Device and Session Data

    We record browser version, device type and session timestamps to maintain account security and detect unusual access. This data is not linked to payment amounts or used for profiling.

POLICY SCOPE

Where This Policy Applies

This policy governs data handled directly by 6777game. It does not extend to third-party services that have their own privacy terms — knowing the boundary helps you understand what we are responsible for and what falls outside our control. Whether this policy applies to your use of the platform also depends on your local law and the eligible regions where the service is available.

  • Account Access

    All data collected when you register, log in, or update your account details falls inside this policy. This includes your contact information, authentication records and account preferences.

  • Transactions

    Payment records generated through bKash, Nagad and Rocket are covered here. We hold these records and you can request a review through your account transaction history.

  • Site Content

    How you browse the sports lobby, live casino section or game catalogue is recorded in anonymised form under this policy. Individual browsing records are not shared with external parties.

  • Third-Party Services

    Links to external payment apps like bKash or Nagad's own platforms, or any external site we link to, operate under their own privacy terms. Our policy covers only the data handled on our platform.

YOUR ACCOUNT CHOICES

Actions Available to You Under This Policy

You have practical choices about the data we hold on your account. Reviewing what we have, correcting details that are out of date, and asking questions about how your data is used are all options available through your account settings or via our support route. To review the information tied to your account, open the account settings page — your profile details, contact information and linked wallet references are displayed there. If anything is incorrect, the edit fields on that same page let you submit a correction directly. For data that is not editable through the account panel — such as historical transaction records — you can raise a request through the support route and we will respond with the relevant records or explain what we can and cannot adjust. If you want to close your account, the process is shown in account settings under the closure section; this also initiates the data retention schedule described in the policy details above. Your access to these choices depends on your local law and eligible regions.

  • Review Your Records

    Open account settings to see the data we hold: profile fields, contact details and wallet references. Transaction history is in a separate tab on the same page.

  • Correct Account Details

    Edit your name, contact information or linked wallet identifiers directly in account settings. Changes take effect immediately and are logged against your account.

  • Raise a Data Query

    Use the published support route to ask about any data category not visible in your account panel. Include your account reference number so the team can locate your records quickly.

  • Request Account Closure

    The account closure option is in settings. Submitting it starts the data retention and deletion schedule. The support team can answer questions about what happens to your data after closure.

CONTACT US

How to Reach Us About This Policy

If you have a question about this policy, a data request, or a concern about how your information is handled, use one of the contact routes below. We ask that you include your account reference number with any data request so we can locate your records without delay.

  • Live Chat

    Open the chat icon from any page while signed in to reach the support team. Reference your account number and the specific data question you have.

  • Email Support

    Send your privacy or data query to the support email address listed on the contact page of this site. Include your account reference and a clear description of your request.

  • Account Help Panel

    The help section inside your signed-in account lists the current contact routes and shows you which channel to use for account data, transaction queries and closure requests.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply standard security measures to your account data and keep this policy updated when our practices change. The points below cover the main areas you are likely to have questions about.

  • Cookies and Session Data

    We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage cookie preferences through your browser settings. Blocking all cookies may affect how your account functions.

  • Data Retention

    Active account data is held while your account is open. After closure, identifiable data follows a retention schedule set by applicable legal requirements before permanent removal. You can ask the support team for details specific to your account.

  • Account Security

    Unusual login attempts trigger an account flag visible to our security review process. If you notice a login you do not recognise in your account activity log, contact support immediately using the published route.

  • Policy Updates

    When this policy changes, we update the version date at the top of this page and may notify you through the contact method on your account. Continued use of the platform after an update means you have seen the revised terms.

PRIVACY FAQ

Common Questions About Your Privacy

These are the questions we hear most from account holders about how their data is handled on this platform.

What personal data does 6777game collect when I open an account?

We collect your registration details — name, contact information and the wallet identifiers you link during account setup. Once you are active, we also log transaction records from bKash, Nagad or Rocket payments and anonymised session data for security purposes.

Can I see all the data you hold on my account?

Yes. Open account settings to see your profile data, contact details and wallet references. Your transaction history is in a separate tab. For data not visible in the account panel, raise a request through the support route and we will respond with the relevant records.

How do I correct information on my account that is wrong?

Go to account settings and use the edit fields for your profile and contact details. Changes save immediately. For historical transaction records that need correction, contact support with your account reference number and details of the entry in question.

Does 6777game share my data with third parties?

We do not sell your data. We share only what is necessary to process your transactions — for example, passing the required details to bKash, Nagad or Rocket when you make a payment. Those services operate under their own privacy terms.

How long do you keep my data after I close my account?

After you close your account, we follow a retention schedule based on the legal requirements that apply to your jurisdiction. Identifiable records are removed once that period ends. The support team can explain the schedule specific to your situation if you ask.

Who do I contact if I have a concern about how my data is handled?

Use the live chat option from within your signed-in account or send a query to the support email address on the contact page. Include your account reference number. Your access to these rights depends on your local law and eligible regions.